Sun Tan City Complaint

Sun Tan City Complaint


Worst Customer Service and their Knoxville District Manager is horrible - Sun Tan City Turkey Creek Knoxville, TN

I contacted the CEO and Founder of this company about his unprofessional staff and a District Manager who claims she is a Regional Manager (found this lie after she stalked me on linkedin). Anyway, I had to inform Rick that his staff at the Turkey Creek location in Knoxville, TN and his District Manager are some of the worst customer service people. Also, they took my money cancelled my account. I told them it is not legal to close someone's account after you take their money. The district manager smirked and rolled her eyes; and I called her out on her behavior and she tried to intimidate me by saying she was the "Regional Manager"; I almost had to laugh because I let her know that I am a Senior Exec for a large global company and that doesn't give her the right to mistreat her customers. Then this crazy woman cancels my account again as retaliation for reporting her to corporate; therefore, I had no choice but to report her to the Founder and CEO Rick about his disturbing employee in Knoxville and who she and her staff are damaging his company's brand. I plan never to go to that horrible place again; hope they fire the crazy District Manager and she stops stalking her customers on the internet.

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