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Sun Tan City Complaint - Keep Taking Money out of your account
Sun Tan City Complaint

Sun Tan City Complaint


Keep Taking Money out of your account

I canceled my account with Sun Tan City however they continued to take money out of my checking account.

I had to go in twice and then they would not return my money.
Waiting times would sometimes be 35 to 45 minutes.
Would not recommend them to anyone!!

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SGeml says: (8 years ago)
They specifically tell you (when you sign up) that you have to come in in person to cancel - as they have your credit card information on file and must confirm it is YOU who are canceling (which they cannot do over-the-phone).
As for the customer service, maybe that was simply your branch, but everyone I have encountered at the Lafayette, IN one has been super courteous and as helpful as they can be.

mirwin says: (9 years ago)
Sun tan city is a rip off!!! I called to cancel my ""membership" and got billed a cancellation fee. They were rude and refused to let me talk to any one in managment. The beds were no good and they are overpriced and have pushy employees. I am very unhappy with my experience and could kick myself for giving my credit card # to them. I Would think twice if u are thinking of going there.

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