Sun Tan City Consumer Complaints All Reviews

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Sun Tan City Reviews

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  • Pushing of products, inconsistent booths, long wait time.



    I was pushed to buy one of your new primers from a staff member. Not only was this primer expensive, but it made my spray tans ineffective. The worker kept saying "its amazing and will make your tan 10* darker"! If anything it made my tan lighter. I understand that your workers get a commission from selling products, but you might want to make sure the products actually work before stocking them on your shelves for an absurdly marked up price. I also don't understand why primer is not included in the spray tan solution like most tanning salons and why you need to spend $30... More...
    (Beauty)
    annoyedlady's Picture   annoyedlady    0 Comments   Comments
  • New Member



    I just purchased the unlimited tanning membership at SunTanCity in Goodlettsville, TN after 2 months with their VersaSpa package. I never got an even tan - it was different every time! So, it seemed the next logical step to try a tanning bed. My first visit was on a Monday evening. The store wasn't busy. After checking in, the girl told me to go to Bed 7. I've never seen their beds before, so I asked if it would be obvious how to use it, and she said Yes. I walk into Room 7, and I see a tanning bed that is all taped up, and with an obvious broken hinge. I stood there for a... More...
    (Spa Services)
  • Too PUSHY



    I've always liked going to Sun Tan City. The one in Franklin, In has gone downhill! I was pregnant and didn't tan for over a year. I can back for the 9.99 deal and the staff had completely changed. They are SO pushy and acted like I'd never been there before. You say no once, but they keep pushing u to buy something. They told me I WAS NOT allowed to use the versa if I tanned with bronzer lotion before hand. I know that it's not recommended, but to tell me what I am and not allowed to do is not right. They were so rude. I miss the girls that worked there before :( More...
    (Spa Services)
    ashleyetta's Picture   ashleyetta    2 Comments   Comments


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